Tell us what you notice
Tell us whether the thermostat is lit, whether the indoor fan runs, and whether the breaker holds after one reset.
Dead AC · Blank thermostat · Silent unit
AC won’t turn on?Let’s start with two safe checks.
A silent system usually has one specific reason. Check the breaker and thermostat once; if it stays dead or the breaker trips again, stop resetting and call.
$89 residential service call
Free replacement estimates
Our team. Our work.
Here in TucsonMon–Fri 7–7 · Sat 7–5
Two safe checks before the service call
Rule out the simple things first.
You should not pay anyone to flip a switch or replace thermostat batteries. Try these once, then let a technician handle the electrical diagnosis.
Your closest match
Safety first: if a breaker trips again, you smell burning, or you see damaged wiring, leave the system off and call.
A clear, careful process
Three steps back to comfort.
$89 residential service callFree estimates apply to system replacement. Repair diagnosis is the $89 service call.
We test the system
The symptom starts the search. Readings confirm the actual cause.
You choose the next move
See the repair options first. If replacement deserves a look, that estimate is free.
Local people.Professional work.
Rooted here. Built to last.
Your neighbors, with professional standards.
Picture Rocks is a family-owned Tucson-area company with the training, tools, and standards to do the job properly. The photos are ours, the office is local, and our reputation lives in the same community we serve.
- 01Diagnosis you can understand
What failed, what the readings show, and what happens next.
- 02Repair choices before work
No wrench turns until you see the options.
- 03Family-owned — not private equity
The name on the truck answers to the community, not a fund.
Trust you can verify
A local reputation, earned one home at a time.
ON GOOGLE
REVIEWS ACROSS PLATFORMS
Consistent work, visible to the community.
LOCAL TEAM / TUCSON AREA
RESIDENTIAL SERVICE CALL
REPLACEMENT ESTIMATE
LOCAL OFFICEREAL PERSON
Choose what works for you
Call a real person, or book your own time.
Our local office can talk through what is happening, or you can choose from available appointments online.
Straight answers
When the whole AC looks dead.
The short version of what homeowners ask most.
Why does the breaker keep tripping?
A breaker that trips repeatedly is protecting the circuit from a fault. Leave it off after the second trip and have the system tested.
Can a thermostat make the whole AC stop?
Yes. A thermostat, low-voltage problem, or safety switch can stop the call for cooling. A blank screen is useful information when you call.
What if the indoor fan runs but the outdoor unit does not?
That narrows the problem to the outdoor equipment or its controls. Tell the office exactly that when you schedule.
What does the $89 service call cover?
The $89 residential service call covers diagnosing a broken HVAC system. If you are considering system replacement instead, the estimate is free.
What areas do you serve?
Picture Rocks serves Tucson, Marana, Oro Valley, Dove Mountain, Picture Rocks, Continental Ranch, Rancho Vistoso, and nearby northwest Tucson communities.
Are you licensed, bonded and insured?
Yes. Picture Rocks is Arizona ROC licensed, bonded and insured: HVAC #208709 and plumbing #293702.
Checked the breaker and thermostat?